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amy neill

Hospitality Creative

Hospitality maven with a passion for creating little moments of joy.

About me

amy neill

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Hi, I'm Amy,

and I'm obsessed with all things food, beverage, and hospitality.


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After a thrilling decade of working behind the scenes in restaurants and hotels, I'm ready to use my insider expertise to help hospitality ventures streamline operations, increase revenue, and provide top-tier customer service. Business acumen learned at the University of Denver helps me harness the power of market research, data analysis, and budget strategy to craft essential success roadmaps - no matter the company size.


I have an eye for opportunity and am always ready for the next big project.


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Career Highlights

in two sentences or less because you're probably busy

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real estate analyst intern, 2023

Siverwest hotels

As an analyst intern at Silverwest, I assist with asset management, track hotel performance, create reports, design pitch decks, and analyze data to build investment models. My skills in hospitality revenue statistics, Microsoft Office, data programs, communication, and multitasking help me excel in this role.


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Rooms operations intern, 2022

Thompson hotel - Denver

hyatt

Completed a 3-month rotational training program in hotel operations, gaining hands-on experience in various areas and demonstrated initiative and leadership by creating a training program to improve revenue and guest experience. Managed a diverse group of employees, ensuring quality service through basic Spanish language skills.

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tasting room and events server, 2022

attimo an urban winery

I have a high level of expertise in Northern Italian wine and the ability to share that knowledge with guests. I assisted in coordinating events and contracts of different sizes and budgets and increased revenue through sales and marketing techniques used to engage guests in the in-house Wine Club.

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front desk and concierge intern, 2021

madeline hotel

auberge resorts collection

I have a strong understanding of customer service and the ability to improve guest experience by identifying and supporting VIP guests and increasing revenue through local partnerships.


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recipe development and

implementation manager, 2019 - 2021

happy cones co

I led a successful Holiday Gift Box program increasing revenue and mitigating the impact of the pandemic on the business. I also innovated local products, prepared confections and promoted the company on social media leading to a second location opening.

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sever, barista, supervisor, 2018 - 2021

snooze, an am eatery

I developed a strong understanding of customer service, the ability to meet sales goals, and the ability to lead a team and maintain positive relationships with guests.

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pastry chef instructor 2018 - 2020

uncorked kitchen

I created a Pastry Chef Instructor position and specialized in providing unique culinary and customer service experiences, developing pastry classes and menus, and instructing a diverse range of ages in baking activities of all styles.

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Lead pastry chef 2015-2018

d bar

I was part of an interactive dessert bar that focused on providing unique and informative experiences through intricate plating design, pastry technique demonstrations and lively conversation. I handled large production, plating and managerial duties such as inventory, ordering ingredients and training employees.

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head baker 2014 - 2015

kim and jake's cakes

I was responsible for high volume production of certified gluten-free baked goods for the bakery and larger accounts, and creating new and seasonal recipes for cake flavors and baked goods.

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assistant pastry chef 2012 - 2014

frasca food and wine

I was responsible for daily production of all components for plated desserts and handling menu planning, inventory, training, recipe testing, and pairing desserts with wine in one of Colorado's prestigious restaurants - fresh out of pastry school.

Education

2023 - june graduation

University of denver

Daniels College of business

Bachelor of Science Business Administration Hospitality Management

Lodging and Real Estate Concentration

GPA 3.8

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2012

Auguste escoffier school of culinary arts


Pastry Arts and Baking Sciences Certificate

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What i can do

Skills & Proficiencies

EXCEL

TEAM MANAGEMENT

FINANCIAL MODELING

ORGANIZATION

pastry work

Where my love for hospitality began.

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hire

me

phone

719.688.3427