amy neill
Hospitality Creative
Hospitality maven with a passion for creating little moments of joy.
About me
amy neill
Hi, I'm Amy,
and I'm obsessed with all things food, beverage, and hospitality.
After a thrilling decade of working behind the scenes in restaurants and hotels, I'm ready to use my insider expertise to help hospitality ventures streamline operations, increase revenue, and provide top-tier customer service. Business acumen learned at the University of Denver helps me harness the power of market research, data analysis, and budget strategy to craft essential success roadmaps - no matter the company size.
I have an eye for opportunity and am always ready for the next big project.
Career Highlights
in two sentences or less because you're probably busy
real estate analyst intern, 2023
Siverwest hotels
As an analyst intern at Silverwest, I assist with asset management, track hotel performance, create reports, design pitch decks, and analyze data to build investment models. My skills in hospitality revenue statistics, Microsoft Office, data programs, communication, and multitasking help me excel in this role.
Rooms operations intern, 2022
Thompson hotel - Denver
hyatt
Completed a 3-month rotational training program in hotel operations, gaining hands-on experience in various areas and demonstrated initiative and leadership by creating a training program to improve revenue and guest experience. Managed a diverse group of employees, ensuring quality service through basic Spanish language skills.
tasting room and events server, 2022
attimo an urban winery
I have a high level of expertise in Northern Italian wine and the ability to share that knowledge with guests. I assisted in coordinating events and contracts of different sizes and budgets and increased revenue through sales and marketing techniques used to engage guests in the in-house Wine Club.
front desk and concierge intern, 2021
madeline hotel
auberge resorts collection
I have a strong understanding of customer service and the ability to improve guest experience by identifying and supporting VIP guests and increasing revenue through local partnerships.
recipe development and
implementation manager, 2019 - 2021
happy cones co
I led a successful Holiday Gift Box program increasing revenue and mitigating the impact of the pandemic on the business. I also innovated local products, prepared confections and promoted the company on social media leading to a second location opening.
sever, barista, supervisor, 2018 - 2021
snooze, an am eatery
I developed a strong understanding of customer service, the ability to meet sales goals, and the ability to lead a team and maintain positive relationships with guests.
pastry chef instructor 2018 - 2020
uncorked kitchen
I created a Pastry Chef Instructor position and specialized in providing unique culinary and customer service experiences, developing pastry classes and menus, and instructing a diverse range of ages in baking activities of all styles.
Lead pastry chef 2015-2018
d bar
I was part of an interactive dessert bar that focused on providing unique and informative experiences through intricate plating design, pastry technique demonstrations and lively conversation. I handled large production, plating and managerial duties such as inventory, ordering ingredients and training employees.
head baker 2014 - 2015
kim and jake's cakes
I was responsible for high volume production of certified gluten-free baked goods for the bakery and larger accounts, and creating new and seasonal recipes for cake flavors and baked goods.
assistant pastry chef 2012 - 2014
frasca food and wine
I was responsible for daily production of all components for plated desserts and handling menu planning, inventory, training, recipe testing, and pairing desserts with wine in one of Colorado's prestigious restaurants - fresh out of pastry school.
Education
2023 - june graduation
University of denver
Daniels College of business
Bachelor of Science Business Administration Hospitality Management
Lodging and Real Estate Concentration
GPA 3.8
2012
Auguste escoffier school of culinary arts
Pastry Arts and Baking Sciences Certificate
What i can do
Skills & Proficiencies
EXCEL
TEAM MANAGEMENT
FINANCIAL MODELING
ORGANIZATION
pastry work
Where my love for hospitality began.